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Our Terms Shape How You Play

When you open an account with pelanetliga, you're agreeing to the terms that keep your gameplay fair, your payments secure, and your account protected.

Account verification requiredPayment methods vary by regionWithdrawal requests processed daily
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pelanetliga Our Terms Shape How You Play
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Contact Us About Your Account Terms

Live Chat Support Reach our support team via the chat widget in your account lobby.
Email Support Send detailed questions to our support email address listed in your account settings.
Account Settings Review and manage your terms preferences, payment methods, and security settings directly in your…
DATA & SECURITY

How We Protect Your Information

Account Verification

We verify your identity when you sign up and before your first withdrawal. This keeps your account yours alone and prevents fraud. Verification takes minutes and uses your ID number and contact details.

Payment Security

Your deposits via DANA, OVO, GoPay and QRIS are encrypted end-to-end. We don't store card details; payment partners handle those. Withdrawals are verified against your registered identity before funds leave our account.

Data Retention

We keep your account data for the lifetime of your account, plus 12 months after closure for dispute resolution and compliance. Transaction records are retained per local law. You can request a data export from your account settings.

Cookie & Tracking Policy

We use cookies to keep you logged in, remember your preferences, and detect suspicious activity. These are essential for account security. You can adjust non-essential cookie settings in your browser at any time.

Third-Party Sharing

Your data is shared only with payment partners, identity verification providers, and regulators where local law requires it. We never sell your data. Any third party access is logged and auditable.

Request Changes or Deletion

Contact our support team to update your personal details, request a data report, or close your account. Active account closures take effect within 48 hours; archived data is deleted after the retention window closes.

Frequently Asked Questions About Our Terms

Breach of terms may result in account suspension or permanent closure. Common violations include creating multiple accounts, sharing login credentials, or using prohibited payment methods. In cases of serious breach, outstanding balances may be forfeited and you may be reported to relevant authorities.

Yes. You can update your email, phone number, and payment methods from your account settings. Some details like your verified name and ID number cannot be changed; contact support if you need to correct these after account creation.

Payouts remain credited to your account indefinitely once they appear in your balance. Withdrawal requests are processed daily; funds typically clear to your DANA, OVO, GoPay or QRIS account within one business day of approval.

If you dispute a transaction or account activity, contact support with details. We investigate within 5 working days and notify you of the outcome. Disputes are resolved under the terms your account was created under, not retroactively.

Yes. The same terms apply across all devices and platforms. Your account is one login; terms cover all access points. Mobile app and web lobby behavior may differ slightly, but your rights and obligations remain identical.

Your account remains active indefinitely. Inactive accounts do not expire or lose balances under our terms. If you forget your password, you can reset it anytime via the login page. We may notify long-inactive accounts of security best practices.

The terms page in your account settings contains the complete legal text. Players in Yogyakarta, Denpasar and across Indonesia can access the full document in English at any time. You can also request a PDF copy from our support team for your records.

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